6-Month Performance Assurance
We stand behind our Expert Advisors. If your EA doesn't meet performance standards under defined conditions, we'll make it right.
Important: This assurance relates to system performance under defined conditions and does not guarantee profits or returns. Trading involves risk and you can lose money.
Overview
Our 6-Month Performance Assurance is designed for serious traders who run our Expert Advisors according to recommended guidelines. If you follow all requirements and your EA fails to achieve net positive performance over 6 months, we'll work with you to resolve the issue.
This assurance applies to EA licenses and EA bundles only. It does not apply to prop passing services, account management, or any third-party outcome-based services.
This assurance is conditional and requires verification of proper usage. It does not guarantee profits, returns, or specific trading outcomes. All trading involves substantial risk of loss.
Eligible Products
Individual EA Licenses
Gold V3, Surge X, Limitless BTC, OBX Index
EA Bundles
Bronze, Silver, Gold, Platinum (all include assurance)
Custom Mix & Match Portfolios
When including EA licenses
Not Eligible:
Eligibility Requirements
All of the following conditions must be met to qualify for performance assurance:
Run EA Continuously for 6 Months
The EA must run for a full, uninterrupted 6-month period from purchase date.
Use Recommended Settings
Follow our documented risk profiles and lot sizing recommendations for your account size.
Trade Supported Symbols Only
Only use the currency pairs and instruments specified in the EA documentation.
No Manual Trade Interference
Do not manually close, modify, or interfere with EA-placed trades.
Use Approved Broker & Conditions
Trade with a reputable ECN/STP broker with competitive spreads (maximum 2 pips for majors).
Provide Verified Tracking
Link a verified MyFXBook account or provide authenticated broker statements showing all trades.
Keep All Protections Enabled
Do not disable daily drawdown limits, spread filters, news filters, or other built-in protections.
Performance Calculation
"Net profit" is calculated as: (Closed P&L) - (Swap) - (Commission) over the full 6-month period.
For the assurance to apply, the EA must show a negative net result after 6 months of continuous operation under all specified conditions. Floating P&L is not included in the calculation.
Note: Market conditions, broker execution quality, and slippage can all impact results. These factors are outside our control but are considered during claim review.
Exclusions
The assurance does not cover:
How to Submit a Claim
After 6 months of continuous EA operation, if you meet all eligibility requirements and have experienced a net loss, you may submit a claim through your Trading Hub dashboard.
Wait for 6 months: Claims can only be submitted after the full 6-month period.
Prepare evidence: Have your MyFXBook link or broker statements ready.
Submit claim: Complete the claim form with all required details.
Review process: We'll review within 5-7 business days and may request additional information.
Resolution: If approved, we'll work with you to resolve the issue or provide a refund.
Important Risk Disclaimer:
Trading foreign exchange, cryptocurrencies, and other leveraged instruments carries a high level of risk and may not be suitable for all investors. Past performance is not indicative of future results. This Performance Assurance is a conditional service policy and does not constitute a guarantee of profit, return on investment, or any specific trading outcome.
You should carefully consider whether trading is appropriate for your financial situation and seek independent financial advice if necessary. Limitless Capital is not a financial advisor and does not provide investment advice.